zedkeyglobalconnect.com

Drug Safety & Regulatory Compliance

Comprehensive
Pharmacovigilance Solutions

At Mitan Pharma, we protect patients and support the pharmaceutical industry with comprehensive pharmacovigilance services. Our solutions are designed to monitor, assess, and minimize drug-related risks — ensuring that every product remains safe, effective, and fully compliant throughout its entire lifecycle.

From adverse event monitoring and ICSR case processing to aggregate safety reporting and post-marketing surveillance, our experienced team delivers tailored pharmacovigilance support grounded in FDA, EMA, and ICH regulatory standards.

8+
PV Service Offerings
100%
Regulatory Alignment
FDA · EMA · ICH
Global Standards
24/7
Safety Monitoring
What We Offer
Our Pharmacovigilance Services
We offer a full spectrum of pharmacovigilance services tailored to the unique safety and compliance requirements of pharmaceutical and biotech companies operating in regulated global markets.

ICSR Management

We handle the complete lifecycle of Individual Case Safety Reports — from initial data entry and thorough medical review to accurate MedDRA coding, detailed narrative writing, and submission within regulatory timelines to health authorities worldwide.

Safety Data Management

Our team ensures that all safety data is captured, stored, and managed with the highest level of accuracy and security. Using validated pharmacovigilance systems, we maintain complete audit trails and full lifecycle traceability for every safety record.

PSUR & DSUR Reporting

We prepare, review, and finalize Periodic Safety Update Reports (PSURs) and Development Safety Update Reports (DSURs) in full compliance with ICH E2C and E2F guidelines, enabling continuous and structured benefit-risk evaluation of your products.

PSMF / PvMF

We develop and maintain your Pharmacovigilance System Master File as a living document that accurately reflects your entire PV system — ensuring it remains inspection-ready and aligned with EMA and global regulatory expectations at all times.

Risk Management Plans (RMP / REMS)

Our regulatory experts design robust Risk Management Plans and Risk Evaluation and Mitigation Strategies that identify, characterize, and minimize product-related risks — while ensuring post-marketing safety obligations are clearly defined and executed.

Literature Surveillance

We conduct systematic and periodic reviews of global scientific and medical literature to proactively detect emerging safety signals, potential adverse effects, and new benefit-risk considerations — keeping your pharmacovigilance program continuously up to date.

Medical Inquiry & Complaint Handling

Our specialists manage the end-to-end process of product complaints and unsolicited medical queries with professionalism and precision — ensuring timely, accurate, and regulatory-compliant responses that safeguard both patients and your brand reputation.

QPPV Support Services

We provide dedicated support to your Qualified Person for Pharmacovigilance in fulfilling their regulatory responsibilities — including system oversight, signal management, regulatory liaison, and ensuring your PV system operates in full compliance.

Why Mitan Pharma
Why Partner with Zedkey Global Connect for Pharmacovigilance?
Choosing the right pharmacovigilance partner is a critical decision. At Mitan Pharma, we go beyond standard compliance — we become a strategic extension of your safety team, combining scientific rigor with regulatory intelligence to deliver outcomes that are accurate, timely, and always audit-ready.
Whether you are a growing biotech or an established pharmaceutical organization, our flexible engagement model ensures that your drug safety obligations are met with efficiency and precision at every stage.
Deep Scientific & Regulatory Expertise
Our team brings together seasoned pharmacovigilance professionals with a strong foundation in both life sciences and global regulatory frameworks — ensuring your safety program is built on solid, evidence-based knowledge.
Audit-Ready Drug Safety Deliverables
Every report, case, and document we produce is accurate, thoroughly reviewed, and submission-ready — designed to withstand scrutiny from regulatory inspectors and auditors at any time.
Global Regulatory Alignment
Our pharmacovigilance practices are fully aligned with the requirements of the FDA, EMA, and ICH guidelines — giving you the confidence to operate seamlessly across multiple markets and jurisdictions.
Flexible & Cost-Effective PV Outsourcing
Whether you need full PV system support or targeted assistance for specific functions, our scalable outsourcing model adapts to your operational scale and budget without compromising on quality or compliance.
End-to-End Lifecycle Support
From early clinical stages through post-marketing surveillance, we provide continuous pharmacovigilance support that evolves alongside your product — ensuring sustained compliance at every phase of its lifecycle.
Take the Next Step
Ready to Elevate Your Drug Safety Program?

Connect with our pharmacovigilance specialists today and discover how Mitan Pharma can
help you build a compliant, resilient, and patient-focused drug safety framework — tailored to
your specific needs and regulatory obligations.